Terms & conditions pertaining to the sale of products to you

This section looks at the terms & conditions pertaining to the sale of products to you by Miniland. Any product purchase made via the Miniland Website must be for normal domestic use.

1. Our contract (Spain)

When you place an order to buy a Miniland product, we will send you an e-mail confirming your order which shall include the order data (order confirmation). When you place an order, the legal ownership of the goods is transferred when the product is delivered to you.

2. Delivery (Spain)

Miniland shall send the products from the distribution warehouse from where the products shall be sent whose final destination shall be the address that you have determined. Each time you are going to send an order, you will receive an e-mail.

The purchase price pertaining to the order will be available at the Miniland Website once payment has been confirmed which you can view via the link: "My orders", after sending an e-mail. This original purchase order includes delivery costs and VAT. For further information about the application of VAT to your deliveries, please visit the web page Payments and Taxes.

Miniland will ask you to choose the place of delivery and you must specify your address, office or centre where you wish the product to be delivered.

Miniland shall inform the customer about the order leaving the distribution warehouse by sending an e-mail, also providing the customer with a phone number in order to be informed about the status of your order.

Each delivery shall be deemed to have been made as from the making available of the product to the customer by the shipper, put into effect by the control system used by the shipper. It falls to the recipient to verify the order at the time of delivery and to then make any reservations and claims that are justified, also having the possibility to refuse the parcel if this has been opened or if there are clear signs of deterioration.

Any reservations and claims must be addressed to Miniland by e-mail or the Website.

3. Returns (Spain) In addition to the 7-day returns warranty, customers residing in the European Union will have the right of withdrawal/return within seven business days. The details of this legal right as well as an explanation about how to exercise it, are contained in the confirmation e-mail, as well as at the webpage Returns and Reimbursements.

4. Price and availability 

At the Website we have included information about the availability of the products that we sell, detailing this on the information page of each of the products. It is not possible to offer more accurate information about the availability of a product, besides that shown on the product information page or elsewhere on the Website. Bear in mind that the estimated shipping timeframes are only estimates. They are not guaranteed shipping timeframes and so they cannot be regarded as certain. When we process your order, we will inform you by e-mail if any of the products included in your order is not available.

Payment of the sales is made by bank card. The bank cards accepted are: Visa, Mastercard and American Express. The purchase price shall be debited from your bank account at the time of sending the order.

In the event that the POS Terminal (Point of Sale Terminal) communicates that payment has been denied, the order shall be cancelled automatically, informing the customer of said cancellation online.

Common terms & conditions pertaining to your use of Miniland and the sale of products to you

5. Minors

Minors are not authorised to buy products at Miniland. The products for children that we sell must be bought by adults. Under-18s may only use Miniland under the supervision of a parent or guardian.

6. Other businesses

In addition to Miniland and its affiliate companies, other entities run shops, offer services or sell lines of  products at the Website. We offer links to websites of the companies in their group and to other businesses. We are not responsible for reviewing nor classifying, nor for guaranteeing or endorsing the offers of any of these companies or individuals, nor the content  hosted at their websites. Miniland does not assume any kind of liability for any actions, products and contents of any of these third parties nor of others. You will always be informed that a third party is involved in your transactions. Miniland may share with said third party any personal information of the customer pertaining to the transaction. We recommend that you check carefully any privacy declarations and terms of use of said third parties.

7. Electronic communications

Each time you access the Miniland website or send us an e-mail, you will be communicating with us electronically. We will get in touch with you by e-mail or by publishing notifications at our Website. For contractual purposes, you are agreeing to receive communications from us by electronic means and you understand that all the contracts, notices and other notifications that we send you by electronic means comply with the same legal requirements as if said communications had been made in writing. The above does not affect your legal rights.

8. Losses

Miniland shall be liable for any losses you suffer as a result of a breach by us of the present General Terms & Conditions in the event that said loss had been reasonably foreseeable by both parties at the time when you started using the Website or when the attendant contract of sale of goods between both parties was signed. Insofar as permitted by the applicable law, we shall not be held liable for any corporate loss (including loss of profits, income, contracts, any savings foreseen, data, gains or unnecessary expenses) nor for any other indirect or consequential loss which is not reasonably foreseeable by both parties at the time you start using the Website or when the attendant contract of sale of goods between both parties was signed. Miniland does not determine any type of limitation on its legal liability owing to ay decease or personal injury caused by any negligence or breach by us, or caused by our serious negligence or wilful intent.

9. Modification of the Service or Variation in the Terms & Conditions

We reserve the right to make changes to our Website, our policies and to the present General Terms & Conditions at any time. You will be subject to the policies, Specific Terms & Conditions and General Terms & Conditions in force at the time when you use the Website or place an order with us unless, by law or at the request of the public authorities, any change needs to be made to said policies, to the Specific Terms & Conditions applicable or to the present General Terms & Conditions (in which case, they would apply to any orders placed previously). If any of the present General Terms & Conditions is invalidated, null and void or inapplicable for any reason, said condition shall be excluded and shall not affect the validity or applicability of the other conditions.

10. Events outside our reasonable control

We shall not be held liable for any delay or breach of our obligations under the present conditions if this can be put down to events that fall outside our reasonable control. The above does not affect your legal rights.

11. Waiver

if you breach the present General Terms & Conditions, we will make use of our rights and means of recourse in any other situation in which you breach these General Terms & Conditions, even if we do not carry out any action in this regard for the time being.

12. Applicable law and jurisdiction

The present terms & conditions shall be subject to and interpreted in accordance with the Laws of Spain. The application of the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded. Both parties agree to be subject to the non-exclusive jurisdiction of the courts of the district of the city of Alicante.

13. Our data

Miniland is the trading name of Miniland S.A.

This Website is owned and run by Miniland.

Miniland website data:

Miniland SA
PI La Marjal

C/ La Patronal, S/N
03430 – Onil (Alicante) [Alicante]

Feel free to get in touch with us.